Changes to the Super Seller Program from July 1, 2021
We will add new requirements you must meet to become a Super Seller. We will require:
We will also limit the number of Coins we can grant a seller if:
- you qualify for the Super Seller Program
- we prolong your Super Seller status for another 30 days.
The limit will be 100,000 Coins. Learn more.
In this article you will learn about
The benefits of becoming a Super Seller
- the customers will see the Super Seller label at all your offers
- thanks to the Coin program, you may see a significant increase in sales
- the customers will be more likely to choose your products over the products of regular sellers
- you will be invited to test out brand new Allegro features
- you will be invited to attend exclusive trainings accessible only to Super Sellers
- we will grant you priority assistance
- your offers will appear higher in customer searches sorted by relevance.
The customers are more eager to buy from the best sellers who fulfill orders proficiently and have high ratings. Additionally, we grant the Super Sellers virtual Coins which fuel the shopping spree! Marking your offers with those virtual Coins makes them more distinguishable. Subsequently, the number of your customers and the value of their purchase may jump on average by 18% (source: Allegro’s in-house research, 2018).
Requirements to become the Super Seller
You can become a Super Seller if you have a business account and meet the following requirements:
- At least one new item listed in 30 days prior to applying to the Super Seller program.
- At least 20 fulfilled orders in the last 30 days. Check how we count them.
- At least 100 customer ratings received in the last 12 months.
- Buyers’ satisfaction, which is the average of all scores (stars) from the last 30 days: at least 4.950. Your average score is rounded to the thousandth. Learn more.
- Completing the shipping numbers on time declared in offers – in at least 80% of orders from the last 30 days. Learn more.
- No warnings or bans received for violating Terms & Conditions in the last 30 days.
- Less than 0.02% of unresolved Discussions, regarding all orders from the last 30 days. The number of unresolved Discussions from the last 30 days cannot exceed 20. The percentage of unresolved Discussions is rounded to the hundredth.
- The best customer service – our team verifies the customer service quality of all sellers who apply for the program (the seller's responses for ratings, conversations with buyers, reports).
How to join the program
Open the Super Seller tab on your account to check if you meet the requirements to join the program. If you do, all you have to do is click [dołącz do programu] (join the program). Our team will assess your application within 21 days, and then you will receive the Super Seller label and Coins.
If you continue to meet the requirements later in the program, your membership will be extended automatically.