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I have a problem with Allegro API

If you have a problem integrating your software with one of our programming interfaces, first read the information below.

WebAPI Allegro
  1. Check the news to see if the problem is due to the changes we've recently made.
  2. Familiarize yourself with the instructions prepared by us.
  3. Read the documentation for the given method carefully, pay attention to the contents of the Return data and Error codes tabs.
  4. In the FAQ, look for answers to frequently asked questions.
REST API Allegro
  1. Check the news to see if the problem is due to changes we've recently made.
  2. Familiarize yourself with the articles from the series How to get started .
  3. Make sure you have successfully completed the authentication and authorization process.
  4. Read the documentation for the given method carefully, pay attention to the contents of the Return data and Error codes tabs.

If you were unable to resolve the problem, have the following information ready:

  • environment where the problem occurs (Sandbox, production)
  • does repeating the request solve the problem?
  • login of the user who has the problem
  • how often does the problem occur (selectively, always)?
  • if the problem occurs selectively, enter the identifiers of the items it deals with (ID of offers, after-sales forms, users, etc.)
  • an attachment with the content of the sent request and respons,

and then use the [contact us] button below this article and send it to us.

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