This article has been translated automatically.

If I withdraw from the contract, do I have to reimburse the shipping costs to the buyer if he has used Allegro Smart?

When the buyer completes the withdrawal form on his Allegro account, we will send you a notification. You will find in it whether the customer has used Allegro Smart! delivery Allegro Smart! In this case, do not return money for delivery.


If you return money for items via Allegro Finance, the process will go automatically - the buyer will only receive the amount corresponding to the value of the items purchased.

If you sell goods with Allegro Smart! delivery Allegro Smart! to InPost Parcel Locker, you will receive payment only for the item, and the Allegro Smart! parcel Allegro Smart! will send for free . In this case, of course, you are also not entitled to a refund of delivery costs.

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